Hurricane Ida Disaster Case Management Program FAQs

What services will the disaster case management program (DCMP) provide?

DCMP will provide survivors with a single point of contact to aid in determining and executing a recovery plan. While the program does not offer direct financial assistance or direct services, your Disaster Case Manager will connect you with local resources to help navigate the process of your recovery.  This includes creating a recovery plan and outlining the steps required to achieve that plan; assisting with FEMA, SBA, or insurance program applications and appeals; finding and coordinating with area resources, and advocating on the behalf of applicants for assistance.

Who should apply for assistance?

Anyone with remaining needs who lived in an eligible parish and was affected by the hurricane.

Following Hurricane Ida, 25 parishes were declared a major federal disaster area:

• Ascension
• Assumption
• East Baton Rouge
• East Feliciana
• Iberia
• Iberville
• Jefferson
• Lafourche
• Livingston
• Orleans
• Plaquemines
• Pointe Coupee
• St. Bernard
• St. Charles
• St. Helena
• St. James
• St. John the Baptist
• St. Martin
• St. Mary
• St. Tammany
• Tangipahoa
• Terrebonne
• Washington
• West Baton Rouge
• West Feliciana

What is a long-term recovery plan?

A long-term recovery plan identifies more permanent solutions for the unmet needs of the survivor. This plan will identify those needs as well as available resources and determine the steps a survivor can take to help them in their recovery journey.

Is there a fee for the services provided by the program?

No, there is no fee for the services provided through this program.

I did not receive FEMA assistance. Can I still receive DCMP assistance?

Yes, anyone who resides in one of the affected parishes is eligible for assistance.

Will I need any documents to apply?

The initial Hurricane Ida Disaster Case Management Program application does not require any documents. However, many of the community resources and organizations may require some documentation. Other documents may be required to receive assistance from available resources.

I applied for FEMA assistance after the storm. Do I need to apply again?

Yes, for DCMP assistance, you will need to apply directly to this program.

What happens after I apply? 

Once your application is received and reviewed, a Disaster Case Manager will reach out to you.

How do I get an update on my case?

Your Disaster Case Manager will be able to update you throughout the course of your recovery plan.

When and where can I apply?

You can apply for the Hurricane Ida Disaster Case Management Program by clicking here.